Front Desk Supervisor

Donna Kreamer

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Front Desk Supervisor
3pm to 7pm (hours may vary), Monday-Friday (Part-Time)
Pay is $15 per hour.
The Front Desk Supervisor is responsible for maintaining the front desk and ensuring the safety of Club members. The Front Desk Supervisor must be customer service oriented, as they are the first person our Club families and visitors will meet upon entering the building. The Front Desk Supervisor must be cooperative, friendly, and able to create a harmonious environment.
Primary responsibilities include:
• Operating and managing the Club’s front desk:
o Maintaining the safety and security of the Club;
o Maintaining the cleanliness and appearance of the front desk area, including sweeping the floor, taking out the trash, and cleaning the windows;
o Identifying parents or other authorized pick-ups and releasing members to appropriate adults;
o Managing conflicts with parents and members in a professional and courteous manner;
o Greeting, monitoring, and tracking all visitors;
o Communicating and dispersing information about upcoming events and activities to members and the public;
o The ability to use the phone system, transfer calls, and send calls to appropriate voicemails; and
o Being knowledgeable of everyday Club operations, i.e. closing times, age restrictions, cost and time of programs/events, and Homework Assistance Program procedures.
• Maintaining all membership and tracking systems of the Club:
o The ability to operate KidTrax for member information;
o Signing members in and out of the Club;
o Handling registration and payments for summer camp, programs and special events; and
o Being responsible for membership cards, which includes enforcing the Club membership card policy.
• Other Duties will include:
o Abiding by the Club’s policies, procedures, and federal and state laws;
o Attending staff meetings/trainings when required;
o Attending special Club events when needed;
o A working knowledge of Microsoft Office programs, specifically Microsoft Outlook and Word, and the desire and drive to learn new, Club-specific software, like KidTrax; and
o The ability to utilize Google Translate when needed.
All candidates must possess a high school diploma. Experience working with children is helpful. The ability to stand, stoop, reach and bend for extended periods of time, to work in an environment that can have elevated levels of noise, and to lift up to 40 pounds is also needed. All applicants must pass the PA Criminal, National Criminal, and Child Abuse background checks.
Make a difference in the lives of youths at the North Penn Valley Boys & Girls Club! Apply by emailing a resume and cover letter to a Club Director.

Learning Center Coordinator and Aides

nucitrus

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Learning Center Coordinators and Aides— Grades 1-5 (non-profit organization)
3:30pm to 7pm (hours may vary), Monday-Friday (Part-Time)
Bachelor’s Degree preferred. Pay based on Education and Experience.
Learning Center Coordinators: $15.00
Learning Center Aides: $12.00-$14.00

Primary LCC Responsibilities include:
• Managing a classroom with 10-15 students with homework and test preparation
• Review student’s homework for neatness, accuracy, and completion
• Ability to create individualized plans to strengthen students reading skills
• Develop and implement fun, educational, creative, learning activities
• Creating and enforcing behavior management systems
• Correspond with parents, teachers and director
• Track attendance, grades, assignment completion and other targeted areas on a web-based system for Outcome Measurement Data
• Decorate, maintain, and clean classroom
LCAs will be responsible for supporting the LCC’s lesson plans, aiding students in homework and learning exercises, reviewing homework for neatness, accuracy, and completion, and cleaning the classroom.
The ideal candidates for both the LCC and LCA positions are energetic, kid-friendly, and detail-oriented, with the ability to meet deadlines and adapt in a fast-paced environment. Consistent attendance, Monday-Friday (academic calendar year: September-June) is a must, as is the ability to be flexible. An Elementary Education background or experience is a plus. All applicants must pass the PA Criminal, National Criminal, and Child Abuse background checks.
Become a part of our Homework Assistance Program! Email a resume and cover letter with wage requirements to a Club Director.